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Privacy Policy

Reliv Health & Wellness
Effective Date: 11/30/2025

At Reliv Health & Wellness (“Reliv,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.relivhw.com, receive functional medicine or wellness services from us, or interact with us in any way.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information You Provide

This may include:

Name

Email address

Phone number

Date of birth

Mailing address

Health-related information you choose to share (for functional medicine consultations)

Payment information (processed through secure third-party processors)

B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type and version

Device information

Pages visited

Cookies and similar technologies
This helps us improve website performance and user experience.

C. Health Information (HIPAA-Relevant Data)

For clinical or functional medicine services, we may collect health information necessary for care delivery.
We follow all HIPAA regulations for protected health information (PHI).

2. How We Use Your Information

We may use your information to:

Provide functional medicine and wellness services

Schedule appointments or respond to inquiries

Communicate with you about services, promotions, or updates

Improve website performance and user experience

Maintain compliance with legal, regulatory, and professional standards

Process payments securely

We do not sell your data.

3. Sharing Your Information

We may share information only in the following circumstances:

A. With Your Consent

When you authorize release of your information.

B. With Service Providers

Examples include:

Payment processors

Email service tools

Electronic health record (EHR) platforms
All third-party vendors must protect your data according to applicable privacy laws.

C. Legal Requirements

We may disclose information to:

Comply with state or federal law

Respond to subpoenas or court orders

Protect our rights, safety, or property

4. Cookies & Tracking Technologies

Our website may use cookies or analytics tools (such as Google Analytics) to understand how visitors interact with our site.
You can adjust your browser settings to decline cookies if you prefer.

5. Data Protection & Security

We use administrative, technical, and physical safeguards to protect your information.
While no system is completely secure, we follow industry-standard practices to reduce risk.

Health information related to patient care is stored in secure, HIPAA-compliant systems.

6. Your Rights

Depending on your state of residence, you may have rights such as:

Accessing the personal information we hold about you

Requesting updates or corrections

Requesting deletion of certain information

Opting out of marketing communications

To exercise these rights, contact us at:
📧 [email protected]

7. Children’s Privacy

Our website and services are not intended for individuals under 18 unless part of a parent-initiated medical visit.
We do not knowingly collect data from minors without parental consent.

8. Links to External Websites

Our website may link to third-party sites.
We are not responsible for the privacy practices of those external websites.

9. Updates to This Privacy Policy

We may update this Policy from time to time.
Revisions will be posted with an updated “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

📧 [email protected]
🌐 www.relivhw.com

Terms & Conditions

Reliv Health & Wellness
www.relivhw.com
Contact: [email protected]

Last Updated:12/05/2025

1. Acceptance of Terms

By accessing, browsing, or using any part of this website or any services provided by Reliv Health & Wellness (“we,” “us,” or “our”), you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of our website and services.

These Terms apply to all clients, visitors, and users.

2. Nature of Services

Reliv Health & Wellness provides:

Functional health consultations

Wellness coaching

Lifestyle modification programs

Metabolic and weight-loss support

Educational content

Concierge health memberships

Some services are wellness-based and not considered medical care, unless explicitly performed by a licensed provider in accordance with applicable laws.

We do not guarantee the diagnosis, treatment, or cure of any medical condition unless under the scope of a licensed healthcare professional.

3. No Medical Emergencies

Our website and services do not provide emergency medical care.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

4. Eligibility

By using our services, you affirm that:

You are at least 18 years old;

You are legally able to enter agreements;

You will provide accurate and complete information during registration and consultations.

5. Client Responsibilities

You agree to:

Provide accurate health and medical information

Maintain a relationship with a primary care provider

Follow all safety recommendations

Use any supplements or products responsibly

Seek medical attention when necessary

Failure to disclose accurate information may limit the quality or safety of our services.

6. Virtual/Telehealth Considerations

If receiving virtual care from licensed providers:

You must be located in a state where the provider is authorized to practice

State-specific telehealth laws may apply

Some services may not qualify as medical care and may be educational only

We reserve the right to decline services based on location or scope of practice.

7. Payments, Billing & Refunds

7.1 Fees

All prices for consultations, programs, memberships, and products will be clearly disclosed before payment.

7.2 Payment Terms

Payments may be required:

In full

As a subscription

Through installment plans (when available)

You authorize us to charge your payment method for agreed services.

7.3 Refunds

Unless otherwise stated:

Consultations, digital products, and wellness programs are non-refundable once delivered or initiated.

Memberships may be canceled with proper notice according to your specific membership agreement.

Refund exceptions may be granted at our sole discretion.

8. Cancellation & Rescheduling Policy

To respect our time and other clients:

Cancellations require at least 24 hours' notice

Late cancellations or no-shows may incur a fee

Repeated no-shows may result in termination of service access

9. Supplements & Third-Party Products

We may recommend:

Supplements

Lab tests

Devices

Wellness tools

Clients understand:

Use is voluntary

Some products may not be FDA-reviewed

We may earn commissions or affiliate compensation

We only recommend products we trust

We are not responsible for adverse reactions from third-party products.

10. No Guaranteed Results

Health outcomes vary widely.
We do not guarantee:

Weight loss results

Symptom improvement

Lab changes

Disease prevention

Specific timelines

Your results depend on factors including lifestyle, commitment, medical conditions, and adherence to recommendations.

11. Intellectual Property

All website content—including:

Text

Graphics

Logos

Videos

Online programs

Downloads

is the intellectual property of Reliv Health & Wellness and may not be used, copied, distributed, or reproduced without written permission.

12. Privacy

Your personal information is protected according to our Privacy Policy.
Some interactions may fall under HIPAA when conducted by licensed providers.

13. Limitation of Liability

To the fullest extent permitted by law, Reliv Health & Wellness is not liable for:

Any direct or indirect damages

Loss of data

Adverse reactions to supplements or products

Misinterpretation of information

Outcomes of wellness programs

Use or misuse of educational content

You agree to use our services at your own discretion and risk.

14. Indemnification

You agree to indemnify and hold Reliv Health & Wellness harmless from any claims or liabilities arising from:

Your use of our services

Violations of these terms

Misuse of content or products

Failure to follow safety recommendations

15. Termination of Services

We may terminate services if:

Payment is not made

You display inappropriate or abusive behavior

You provide false information

You violate these Terms & Conditions

You may also terminate services in accordance with your program or membership agreement.

16. Modifications to Terms

We reserve the right to update, modify, or replace these Terms at any time. Updates will be posted on this page with a new “Last Updated” date.

Continued use of the website or services constitutes acceptance of the revised terms.

17. Governing Law

These Terms & Conditions are governed by the laws of the United States and the specific state in which the services are rendered or where the business is legally registered.

18. Contact

For questions about these Terms & Conditions, contact:
📧 [email protected]

Below is a polished, professional Full Disclosure Policy tailored for Reliv Health & Wellness, a functional medicine practice in the United States. You may place this on your website, intake forms, and patient handbooks.

Full Disclosure Policy

Reliv Health & Wellness
www.relivhw.com
Contact: [email protected]

Last Updated: 12/05/2025

1. Purpose of This Policy

At Reliv Health & Wellness, transparency is a core value. This Full Disclosure Policy outlines how we provide information about our services, recommendations, professional roles, possible risks, financial relationships, and limitations of care. By engaging with our services, you acknowledge and understand the disclosures outlined below.

2. Nature of Services

Reliv Health & Wellness provides functional health and wellness services, which may include:

Lifestyle and nutrition guidance

Health coaching

Metabolic and weight optimization support

Functional assessments

Recommendations for supplements, labs, or wellness tools

Concierge or membership-based support

Education on health, longevity, and preventive care

We do not diagnose, treat, or cure medical conditions unless explicitly stated and performed by a licensed provider in accordance with applicable state laws.
Some services offered may be wellness-based and not considered medical care.

3. Not a Replacement for Primary Care

Functional and wellness services offered by Reliv Health & Wellness do not replace:

Emergency care

Primary care

Specialist medical services

Urgent care

Clients are encouraged to maintain an ongoing relationship with a primary care provider for:

Annual exams

Vaccinations

Screenings

Acute illness or injury

Medication management unrelated to wellness services

In emergencies, call 911 or visit the nearest emergency facility.

4. Use of Lab Testing and Supplements

We may suggest:

Functional lab tests

Nutritional supplements

Wellness devices

Health monitoring tools

Specialty testing (gut, hormones, micronutrients, etc.)

Clients understand:

These recommendations are optional.

Some labs or supplements may not be FDA-reviewed and may be considered wellness-oriented.

Out-of-pocket costs may apply.

Results are used as part of a holistic assessment and not for diagnosing disease unless done by a licensed clinician.

5. Financial Disclosure

Reliv Health & Wellness may receive compensation or discounts through:

Supplement companies

Lab testing partners

Referral affiliates

Wellness technology vendors

We only recommend products or services we believe provide value for our clients.
Clients are not required to purchase any product or service to participate in our programs.

6. Results Are Not Guaranteed

Client outcomes vary based on:

Individual health status

Genetics

Adherence to recommendations

Lifestyle factors

Commitment to behavior change

We do not make guarantees about weight loss, symptom resolution, or long-term health outcomes.

7. Client Responsibilities

Clients agree to:

Disclose accurate medical history and medication use

Follow their primary care provider’s medical advice

Inform their clinician of any changes in health status

Ask questions when clarification is needed

Use recommended supplements responsibly

Commit to lifestyle recommendations only as they feel safe and appropriate

8. Scope of Practice

Depending on licensure and state regulations, some services may be provided by:

Nurse practitioners

Health coaches

Wellness consultants

Support staff

Each professional operates within the legal and ethical scope of their license or certification.
You will be informed of the credentials of the provider you work with.

9. Telehealth & Virtual Services

For virtual care:

Services may be restricted by state laws.

Some functional or wellness services may not qualify as medical treatment.

Telehealth sessions may not be appropriate in all situations.

Clients must be located in states where the provider is authorized to practice.

10. Educational Content Disclaimer

Information provided through:

Emails

Social media

Courses

Videos

Blog posts

Webinars

is for educational and informational purposes only and is not medical advice.

11. Confidentiality

Reliv Health & Wellness protects client information in accordance with:

HIPAA (when applicable)

Industry-standard privacy protocols

We do not share personal information without consent unless required by law.

12. Agreement & Consent

By scheduling a consultation, joining a program, or accessing services at Reliv Health & Wellness, you acknowledge and agree that:

You have read this Full Disclosure Policy

You understand the scope and limitations of our services

You consent to receive functional and wellness services in a collaborative care model

If you have questions about this policy, please contact us at:
📧 [email protected]